stake88 Privacy Policy

This page describes what we collect when you use stake88 and how we keep that data protected. We believe transparency about your information builds trust, so we've set out our practices clearly below. Our commitment is to handle your personal data responsibly and only use it for the purposes you'd expect.

We at stake88 operate an online entertainment platform available where local law permits. When you create an account, deposit funds, or interact with our sportsbook, live-dealer tables, or slot games, you share information with us. We take that responsibility seriously and follow industry-standard security practices to safeguard what you tell us.

Services are available only where applicable law permits. If you have questions about how we handle your data, our support team speaks English and Indonesian during business hours via email and live chat.

What we collect on stake88

When you register an account with stake88, we ask for your name, email address, phone number, and date of birth. During account verification (KYC), we may request identity documents such as a passport or national ID card. We also collect your payment details—bank account information, e-wallet credentials for DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet—and your withdrawal address.

As you use our platform, we log your activity: which games you access, your transaction history, deposit and withdrawal records, and the device or browser you use. We collect your IP address and may use cookies to remember your preferences and keep you logged in. If you contact our support team, we keep records of those conversations.

How we use your data

We use your personal information to operate stake88 and deliver the services you expect. Your account details let us process your deposits via mobile banking, local payment, online payment, or other payment methods, and handle your withdrawals. Your transaction history helps us detect unusual activity and protect against fraud.

We may share your data with third-party payment processors, identity-verification providers, and our hosting infrastructure partners. Some of these processors may be located outside Indonesia. We only share what's necessary to complete your request or comply with law.

We do not sell your personal data to marketers or advertisers. We may use anonymised, aggregated data (e.g., "many users in Jakarta prefer Liga 1 markets") to improve our platform, but we never identify you in that analysis.

Your rights and choices

You have the right to access, correct, or delete your personal data. If you want to review what we hold about you, request a correction, or ask us to delete your account and associated records, contact our support team. We will respond during business hours via email or live chat.

You can opt out of marketing emails at any time by clicking the unsubscribe link in any message we send. You can also adjust your cookie preferences in your browser settings, though some cookies are necessary for stake88 to function.

If you believe we've mishandled your data or you have a complaint, please reach out to us first. We'll work to resolve the issue. If you're not satisfied, you may have the right to lodge a complaint with your local data-protection authority.

Cookies and tracking

We use cookies to keep you logged into stake88, remember your language preference, and track how you navigate our platform. Some cookies are essential; others help us understand user behaviour so we can improve our sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF), live-dealer experience, and slot-game selection.

Third-party analytics providers may also place cookies on your device to help us measure traffic and engagement. You can disable cookies in your browser, but doing so may affect your ability to use certain features on stake88.

Data retention and security

We keep your account data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. Transaction records are retained according to financial-regulation requirements. We use encryption, secure servers, and access controls to protect your information from unauthorised access.

Our servers may be located outside your jurisdiction. By using stake88, you consent to your data being transferred and processed in those locations, subject to the same security standards we apply everywhere.

Contact stake88

If you have questions about this privacy policy or how we handle your data, our support team is here to help. We speak English and Indonesian and are available during business hours via email and live chat. We aim to respond to data-related requests within a reasonable timeframe.

This policy may be updated from time to time to reflect changes in our practices or legal requirements. We'll notify you of material changes by email or by posting a notice on stake88. Your continued use of our platform after such changes means you accept the updated policy.